This weekend one of your girls and our friend Sara decided to hop over to University City and try Bobby Flay's new burger joint Bobby's Burger Palace or BBP. After waiting in an abnormally long line, only being tended by 2 very slow people, we ordered. Mind you we waited...no joke about 35 minutes! Sara ordered a classic Medium Well with a Vanilla Milkshake, I ordered a Philly Burger, medium rare, and a Spiked Vanilla Caramel Bourbon Milkshake, we split fries. We sit at the counter closest to the line and wait...and ..and wait. The serving staff was sloppy to say the least, there was a server wearing backless shoes, all of them had their hair down, some had large earrings, it was a mess! Despite the fact that there was about a total of 10-12 support staff on, the food still took a while to come out! We finally got our food, the burgers were good, the fries were good, oh wait the milkshakes...where could they be? The line is exposed,and Lauren is pretty good at reading people, this is how the whole "milkshake situation" went down: Drink Person 1 to dirty, sloppy, backless shoe server: "where did that Bourbon milkshake go that went with the vanilla one that is sitting here", DSBS Server: "Oh I took it" DP 1: "did you read the ticket, that is order 85, not the table you just took it to, read the motherfucking ticket (there are multiple children in earshot mind you) DSBS Server: "oh sorry" scratches her head slowly turns around and wanders, does not wash her hands even though she touched her visibly dirty hair. After that the profanity loving, very slow, drink maker tells the other drink maker (who is very busy and moving at a fast pace) to make my Bourbon milkshake, after fighting over it for about 15 minutes, and having both managers come by and ask where the milkshake is, the milkshake gets made and brought to my table. Mind you the entire 15-20 minutes that the milkshake debacle was going on...Sara's Vanilla milkshake was sitting on the line. One of the managers brings them over...apologizes, not knowing i witnessed the entire fucking thing, but does not offer us any compensation. The half melted vanilla milkshake was $5 and the Bourbon milkshake was $7.50, nothing! We hate to be so critical but all of your lovely girls work in the industry, and know what serving and good serving protocol is. In the end the food was decent, the milkshakes were very good, but the service was sooooooo bad, its questionable if we will think to go there again, 500 degrees' burgers and fries are better and quicker, we don't need to eat at BBP just because Bobby Flay's name is attached!
Hopefully our next post is nicer!
Love,
The 3 Girls Philly
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